Our main office phone is manned throughout our business hours. This will guarantee that you will be in contact with a real person when you reach out to us. Immediate needs should be directed towards our office phone since this is where you will receive the fastest method of contact with one of our personnel. Other inquiries can be directed towards our email or left on a voicemail after hours. These inquiries will be answered as fast as possible. For problems or concerns regarding our work, please reach out to one of our managers to have the issue resolved as soon as possible.
St. Charles Bathtub Refinishing wants to continue to provide quality customer service that is supported by the best bathtub refinishing in the city. For any questions or concerns regarding our field personnel, don’t hesitate to ask them. They are always willing to answer any concerns you have regarding the work that is going to be performed. For houses with multiple bathrooms or multiple projects that may last awhile, some of our field personnel will provide customers with cell phone numbers. This way you can directly interact with the contractors to discuss what is occurring with your project. We encourage open dialogue between our contractors and customers so that you can be provided the most peace of mind possible. The contractors are privy to the most up to date information so will be the best resource available to you to answer questions or concerns.
Wow, just wow. Incredible service from start to finish. While other contractors can sometimes be a pain to work with, these guys are SO professional. They really listen to what you want and show you tons of options...They scheduled quickly, did an incredible job on my tub, tile and countertop in just a couple days...
Really glad I went with this company. John was so professional and did incredible work. He reglazed our bathtub and refinished the tile surround too. It's been a few months and it still looks brand new. Very pleased.
Thank you! You guys saved me hundreds on a new tub. Our tub was in bad shape, I really didn't think it could be recovered. But you came in and made it look like we just brought it home new from the store.
Restore It Right
St. Charles Bathtub Refinishing Co. is a company that believes in refinishing tubs, tile and bathroom surfaces the right way...and there is a right way. Before starting his own refinishing company, our founder was the national trainer to refinishers all across the country. He brought his methods and standards to this company and uses it to deliver our customers a result that is second to none.